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Manager of Programs & Communications for E-TRIALS 

Remote Position.

We seek a full-time Programs & Communications Manager to support the growth of our learning research project that is highly reliant on both the ASSISTments platform and the E-TRIALS application. This role will focus on relationships with users of our Ed Tech tool by managing meaningful programmatic opportunities and compelling marketing content. 


The ASSISTments Foundation (TAF) is a non-profit with a staff dedicated to improving student learning through ASSISTments, a responsive online learning platform that is teacher-paced and evidence-based. ASSISTments experienced tremendous growth in 2020 and is now used by more than 20,000 teachers and their 500,000 students. ASSISTments is a unique platform that supports teachers and students while also supporting researchers who seek to understand pedagogy and learning. The system is one of few available K-12 math tools proven effective through rigorous randomized controlled research.

The E-TRIALS Project:  E-TRIALS (Ed Tech Research Infrastructure To Advance Learning Science) is a joint project between TAF and Worcester Polytechnic Institute that leverages ASSISTments to support researchers to create randomized controlled trials that strengthen the science of learning. New infrastructure, funded by Schmidt Futures, is being developed to reduce the cost and increase the volume of studies conducted by educational researchers using ASSISTments.

Specific to the Role: The E-TRIALS Programs and Communications Manager will be responsible for 1) strengthening our E-TRIALS informational website, describing the project and supporting researchers who use the app; 2) developing training materials related to new and existing research processes; 3) recruiting and supporting researchers working with the E-TRIALS project; 4) preparing written materials for communication with funders in collaboration with our product and research teams; and 5) supporting teachers who are working with E-TRIALS researchers and studies. The E-TRIALS Programs and Communications Manager will report to Cristina Heffernan, The ASSISTments Foundation Executive Director, and will work closely with Drs. Korinn Ostrow and Neil Heffernan of the ASSISTments Project at WPI.

Responsibilities

Communications

  • Create and maintain an informational website that describes the E-TRIALS project including how the E-TRIALS app is used by researchers. 
  • Develop communications and marketing content about the different facets and accomplishments of the E-TRIALS project.
  • Establish and maintain logistics for researchers working with different pieces of a complex process.
  • Support and coordinate a campaign for recruiting researchers to use the E-TRIALS app.
  • Proactively stay up to date with and lead on keeping the whole ASSISTments team abreast on E-TRIALS developments across the project. 

Programs:

  • Execute plans for training and supporting researchers participating in E-TRIALS, including sharing their work with others as inspiration.
  • Orchestrate virtual training and support conversations with a growing cohort of researchers using E-TRIALS.
  • Establish performance indicators to measure success and quality of training and support programs.
  • Establish effective communication systems and processes between the Director of Product for E-TRIALS and prospective researchers allowing for the product team to learn how to best improve the product in response to researchers needs. 
  • Establish effective workflows, processes, and operations to support increased use of E-TRIALS by researchers.


Required Qualifications

  • Driven to work with small teams in a start-up environment, experience in such environments preferred.
  • Strong written and oral communication skills and the ability to target communication to various audiences, including university academics, industry professionals, and teacher users of ASSISTments.
  • Experience coordinating cross-team projects, managing timelines and stakeholders, and strategizing creative solutions towards clear goals with exceptional attention to detail.
  • Proactive, thoughtful, and entrepreneurial work style on both highly independent and team projects.
  • Experience with the Google suite of office products.
  • Experience with databases or spreadsheets.
  • Experience in K-12 education organizations preferred.
  • Experience in organizations with research, publication, or Ed/Psych focus preferred.

This is a full-time, fully remote position. Prior to COVID, our offices were based in Worcester, Massachusetts (near the WPI campus). All applicants must be legally authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status, now or in the future. 

As an Equal Opportunity Employer, The ASSISTments Foundation seeks not just to accept differences - but to celebrate, support, and thrive on it for the benefit of our staff, our product, and our community. Employment is based solely on someone’s merit and qualifications directly related to their professional competence. We do not discriminate against any employee or applicant on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related condition (including breastfeeding), or any other basis protected by law. The law aside, we also do this because we believe it’s the right way to treat people. 

To be considered, please submit a resume and cover letter (both required) to Careers@assistments.org. We seek to recruit a diverse pool of candidates, therefore, we also invite you to submit this optional self-identification form along with your application.