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Product Associate

Worcester, MA or Remote

We seek a full-time associate to join our Product team. The Product Associate will support both the development of and research being done on our web-based educational technology platform by organizing and managing projects being run by the Teacher Engagement Manager for Product & Research of ASSISTments. This role will collaborate with various teams across the organization and our partners at Worcester Polytechnic Institute and will report to the ASSISTments Teacher Engagement Manager for Product and Research.

We seek candidates with strong project management and analytical skills, who are dedicated to advancing the mission of an education non-profit organization, who thrives in a start-up environment, and who enjoys creativity and innovation.

The ASSISTments Foundation is currently a small and nimble staff of 9 and we share priorities and collaborate with The ASSISTments Project at Worcester Polytechnic Institute, where there are approximately 10 staff members and a dozen graduate students who work solely on the ASSISTments project. The ASSISTments platform has been in use by researchers and teachers for many years, but very recently, we’ve skyrocketed our efforts to enhance our product, support research, and expand our teacher user base while also improving their experience. 

Responsibilities

Support and collaborate with the Teacher Engagement Manager for Product & Research to manage multiple research projects being done with the ASSISTments platform, which will include:

  • Regular communications with ASSISTments’ teacher users
  • Gathering and analyzing data 
  • Preparation, organization, and tracking of documents and information
  • Help the product manager establish and manage effective systems for the Product team to work more effectively with the other teams at both the ASSISTments Project and the ASSISTments Foundation. 
  • Work with the Teacher Engagement Manager for Product & Research to enable timely releases of the ASSISTments platform software product.
  • Lead or manage other administrative and coordination projects on behalf of the Product team, as projects arise

Required Qualifications

  • Strong project management and organizational skills.
  • Strong written and oral communication skills with exceptional attention to detail and the ability to target communication to various audiences, particularly teachers.
  • Experience coordinating cross-team projects, managing timelines and stakeholders, and strategizing creative solutions towards clear goals.
  • Proactive, thoughtful, and entrepreneurial work style on both highly independent and team projects.
  • Comfort working with large spreadsheets via Excel or Sheets.
  • Experience with the Google suite of office products. 
  • Experience teaching or an understanding of public education is ideal.

This is a full-time position and at present, we are fully remote and we are flexible with local and/or remote applicants. Prior to COVID, our offices were based in Worcester, Massachusetts (near the WPI campus). All applicants must be legally authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status, now or in the future. 

To be considered, please submit a resume and cover letter (both required) to Careers@assistments.org. We seek to recruit a diverse pool of candidates, therefore, we invite you to submit this optional self-identification form along with your application.

As an Equal Opportunity Employer, The ASSISTments Foundation seeks not just to accept differences - but to celebrate, support, and thrive on it for the benefit of our staff, our product, and our community. Employment is based solely on someone’s merit and qualifications directly related to their professional competence. We do not discriminate against any employee or applicant on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related condition (including breastfeeding), or any other basis protected by law. The law aside, we also do this because we believe it’s the right way to treat people.