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Frequently Asked Questions (FAQ)
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Canvas Integration
How do I allow my co-teacher to assign and view reports that I have created within ASSISTments in Canvas?
I have found an ASSISTments app in Canvas. Should I download this?
I used a Parent or Blueprint course in Canvas with embedded ASSISTments links. My students are getting an error message when they click on the ASSISTments assignment link. What's happening?
Why can't I assign to some of my classes via Canvas?
Why do students in several of my Canvas courses show up in one report?
Google Classroom Integration
In Google Classroom, I see an assignment marked as "turned in", but when I look at the assignment report, there are no responses for that student. How did that happen?
In Google Classroom, how do I allow a co-teacher to view my assignment reports as well as create their own assignments in our shared classes?
Data Reports
Why are students who are on my Google Classroom or Canvas roster not showing up on the assignment report?
How do I score open response questions that are not graded automatically by ASSISTments?
How do I hide student names so that I can share the data with the class?
What do the colors and symbols within the assignment report (e.g. red, orange, green, x's and triangles) mean?
How can I reference the math problems from the assignment when viewing the assignment report?
How do I see the results from students work on an assignment?
How can I upload ASSISTment scores from the assignment report to Google Classroom or Canvas?
Can I download/export ASSISTments data reports to a csv file?
How are scores in the assignment report calculated?
What are common wrong answers and how are they calculated?
Troubleshooting Common Errors
What do I do if I find an error in the content I am using?
What should I do when I or a student reach an error screen?
How do I add or delete students from my ASSISTments class?
The Student Experience
How can I introduce ASSISTments to students?
Do you have translated materials in ASSISTments?
Can I allow a student to go back and try an assignment again after submitting?
How can I preview the student view before assigning?
Will my students lose their progress if they're working on an assignment and log out before completing it?
How do students see the score and feedback that I have left on an open response question?
How can students submit answers and show their work on open response questions?
When my students are answering the questions, they have the option to click "Show Answer." Is there an option to take this out?
Can I make a parent account to access my child's progress?
Do you have reading supports in ASSISTments for students who struggle with reading?
How can I introduce ASSISTments to parents and families?
Can I print a problem set or assignment directly from ASSISTments?
Requirements for Use
What access to technology do my students need to use ASSISTments?
My school does not use either Google Classroom or Canvas. Can I still use ASSISTments?
Our district requires a signed data privacy or service agreement in order to use services that require log in. How can I go about getting this completed so we can use ASSISTments with our students?
Finding Content
What subjects and grade levels are available in ASSISTments content?
I can’t find the curriculum I use in Explore Content. Can I request content be added to ASSISTments?
Can I create my own problems or combine problems from different problem sets within ASSISTments?
What are Skill Builders and how are they different from the other content within ASSISTments?
How can I get access to the assessments for Open Up Resources and Illustrative Math?
How is test mode different from how I have assigned in the past?
How do I look up a specific problem set in ASSISTments?
Assigning Content
How do I assign something to some, but not all, students in Canvas?
How do I assign to some but not all students in Google Classroom?
What are release and due dates, and do I have to set them on an assignment?
What happens if the "due date" for an assignment passes, but some students have not yet completed the assignment?
Do I have to re-assign an assignment if I want a student to re-do the assignment?
I want to link to an ASSISTments assignment for my students in an external document (for example a slide deck or a hyper doc). Can I do this?
How do I share problem sets with other teachers?
How can I use ASSISTments in a blended learning model?
How do I get rid of last year's classes showing up in my ASSISTments account?
I'm not seeing my new classes when I try to assign in ASSISTments. What should I do?
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