Frequently Asked Questions (FAQ)
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Canvas Integration
Google Classroom Integration
Data Reports
Troubleshooting Common Errors
- What do I do if I'm getting a blank/white screen when trying to sign into ASSISTments?
- What do I do if nothing happens when I try to access a curriculum folder in the Content Library?
- What do I do if I find an error in the content I am using?
- What should I do when I or a student reach an error screen?
- How do I add or delete students from my ASSISTments class?
The Student Experience
- How can I introduce ASSISTments to students?
- Do you have translated materials in ASSISTments?
- Can I allow a student to go back and try an assignment again after submitting?
- How can I preview the student view before assigning?
- Will my students lose their progress if they're working on an assignment and log out before completing it?
- How do students see the score and feedback that I have left on an open response question?
- How can students submit answers and show their work on open response questions?
- When my students are answering the questions, they have the option to click "Show Answer." Is there an option to take this out?
- Can I make a parent account to access my child's progress?
- Do you have reading supports in ASSISTments for students who struggle with reading?
- How can I introduce ASSISTments to parents and families?
- Can I print a problem set or assignment directly from ASSISTments?
Requirements for Use
- What access to technology do my students need to use ASSISTments?
- My school does not use either Google Classroom or Canvas. Can I still use ASSISTments?
- Our district requires a signed data privacy or service agreement in order to use services that require log in. How can I go about getting this completed so we can use ASSISTments with our students?
Finding Content
Assigning Content
- How do I assign something to some, but not all, students in Canvas?
- How do I assign to some but not all students in Google Classroom?
- What are release and due dates, and do I have to set them on an assignment?
- What happens if the "due date" for an assignment passes, but some students have not yet completed the assignment?
- Do I have to re-assign an assignment if I want a student to re-do the assignment?
- I want to link to an ASSISTments assignment for my students in an external document (for example a slide deck or a hyper doc). Can I do this?
- How do I share problem sets with other teachers?
- How can I use ASSISTments in a blended learning model?
- How do I get rid of last year's classes showing up in my ASSISTments account?
- I'm not seeing my new classes when I try to assign in ASSISTments. What should I do?
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Still using our legacy version? Click HereASSISTments is a free public service operated jointly by Worcester Polytechnic Institute and the ASSISTments Foundation.
The ASSISTments Foundation is a 501(c)(3) non-profit organization sponsored by Worcester Polytechnic Institute created in 2019.
Worcester Polytechnic Institute is a 501(c)(3) non profit created in 1865.
The ASSISTments Project work at WPI is led by Professor Neil Heffernan.
The ASSISTments Foundation is led by Cristina Heffernan.